Digital Leaders Club
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Carmen VanderHeiden Brodie, Co-Founder at Removery | Laser Technology & Patient Safety

October 23, 2026

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About this episode

In this episode of Digital Leaders Club, Guillaume Duchesneau sits down with Carmen VanderHeiden Brodie, Co-Founder of Removery, to explore how technology, data, and AI are transforming the tattoo removal industry.

Carmen shares how Removery scaled to 167 locations across the US, Canada, and Australia, the importance of patient safety, and how AI and clinical research are driving innovation in laser technology.

Discover how data-driven decisions, automation, and emerging technologies are shaping the future of healthcare operations.

In this episode

  1. 00:00Episode Preview & Intro
  2. 01:20Introduction to Healthcare Leadership
  3. 03:09The Niche of Tattoo Removal
  4. 05:53Carmen's Role and Responsibilities
  5. 08:23Clinical Protocols and Safety
  6. 10:39Data Management in Tattoo Removal
  7. 12:09Interoperability Challenges
  8. 12:54Leveraging Data for Improvement
  9. 15:55Future of Tattoo Removal Technology
  10. 19:12Workforce Dynamics in Healthcare
  11. 20:26Data Acquisition and Client Assessment
  12. 22:44Technology Integration in Operations
  13. 24:51Challenges in Data Management
  14. 28:04Competition and Market Positioning
  15. 31:23Safety Protocols in Tattoo Removal
  16. 32:33Operational Excellence and Team Dynamics
  • DigitalLeadersClub
  • HealthcareInnovation
  • ArtificialIntelligence
  • LaserTechnology
  • Removery
  • DigitalTransformation