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Faith Best, Director of Clinical Operations at NeuroFlow | Health Tech, AI & Mental Health Care

September 21, 2026

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About this episode

Faith Best, Director of Clinical Operations at Neuroflow, joins Guillaume Cheno to discuss the intersection of healthcare, technology, and mental health. They explore AI in healthcare, clinical operations, EHR integrations, behavioral health, and how technology can help identify and connect patients to the right care.

In this episode

  1. 00:00Episode Preview & Intro
  2. 01:06From Clinical Social Work to Health Tech
  3. 03:57What Neuroflow Does
  4. 05:25Technology + Human Clinical Support
  5. 06:45Who Uses Neuroflow?
  6. 10:39Faith's Role in Clinical Operations
  7. 12:38Building Technology Around Clinicians
  8. 13:43Neuroflow's Referral Management Technology
  9. 15:17The Challenges of Building Software in Healthcare
  10. 16:30EHR Integrations & Healthcare Data
  11. 20:02The Impact of Data on Patient Care
  12. 22:14AI in Mental Health & Healthcare
  13. 24:09Can Clinicians Trust AI?
  14. 26:03Using AI to Support Clinicians
  15. 28:00Improving Clinical Operations
  16. 31:23Technology & the Future of Suicide Prevention
  17. 33:20Making Mental Health Technology More Accessible
  18. 35:10Health Tech Lightning Round
  19. 37:47Where to Find Faith & Neuroflow
  • HealthTech
  • MentalHealth
  • AI
  • Healthcare
  • SuicidePrevention
  • DigitalHealth
  • Neuroflow